Frequently Asked Questions


How do I pay for my order?

Option 1: Through the online payment options offered through this site.

Option 2: Email money transfers. (This option offers a $5 discount on each order.) Simply send your payment via interact transfer from your online banking to iSk8apparel@gmail.com. Once payment is received, your order will be processed and shipped. Orders will be verified and processed via email with you before shipping. 

What is the lead time for an order once it is confirmed?

Once the order is confirmed, your dress should arrive within 3 to 5 weeks. This allows for materials sourcing, making the dress and shipping to your address.

What is your return policy?

If the dress does not meet your satisfaction, you can return it within 5 days of receiving it. The dress must be unused with all tags attached to the dress. Return shipping is the customer’s responsibility. If returning an item, please advise via email and payment will be refunded upon receipt of the returned item. Returns can be sent to:

iSk8
91 Marquis Cres SE
Calgary, AB T3M 1Y1